Paris Charles de Gaulle International Airport

Paris Charles de Gaulle International Airport is one of the busiest airports in Europe and a major international gateway to Paris and beyond. Located just outside the city, it connects millions of passengers every year to destinations all over the world. The airport is large and well-organized, with multiple terminals, each offering flights to different regions and airlines. 

Travelers will also find a wide range of services, including shops, restaurants, lounges, hotels, and transport options, making it easy to move, relax, and prepare for the journey ahead. Whether you are arriving, departing, or transiting, CDG airport is designed to make travel smooth and convenient.

Paris Charles de Gaulle International Airport: Inside-Out

Whether you are a first-time flyer or a seasonal traveler, knowing the ins and outs of your airport is important information for the passenger. So, below in this table, you will find all the compiled information about CDG Airport, including their contact details, official website, working hours, address, and more. You can scroll down and grab the information below.

Paris Charles de Gaulle Airport Contact Number & Official Info

You can also access the contact details of the Paris Charles de Gaulle International Airport below. It will help you in connecting with the airport professionals and resolving your inquiries related to parking, ground transportation, airport counter locations, and so on. 

All You Should Know About CDG Terminals

The Paris Charles de Gaulle International Airport is one of the largest and busiest airports in the world, handling more than 70 million passengers annually. The airport features 3 extensive terminals that handle aviation for a number of airlines and provide passengers with a seamless transfer to their dream destination. You can check out all the details about the CDG Terminals below. 

• Terminal 1
• Terminal 2
  • Terminal 2A
  • Terminal 2B
  • Terminal 2C
  • Terminal 2D
  • Terminal 2E
  • Terminal 2F
  • Terminal 2G
• Terminal 3 

These terminals feature shops, duty-free facilities, restaurants, baggage claims, check-in counters, ticketing desks, on-airport shuttles, and so on. You will also find on-airport hotels, art museums, coffee shops, lounges, VIP services, special assistance rooms, and other things at the Paris Charles de Gaulle International Airport. 

Paris Charles de Gaulle International Airport Airlines Operations

There are over 152 airlines that fly from the Paris Charles de Gaulle International Airport (CDG), making it the busiest aviation hub in France. These airlines include Air France, Air France Cargo, American Airlines, Lufthansa, Sky Europe, Singapore Airlines, SriLankan Airlines, Swiss, Turkish, WestJet, and Xiamen Airways.

Destinations Served From Paris Charles de Gaulle International Airport

With about 400 destinations worldwide, you can fly anywhere you like to and from Paris’s CDG Airport. Their destinations cover major global capitals, top European cities, and long-haul leisure destinations across Asia, Africa, the Americas, and the Middle East.

Security Wait Times at Paris Charles de Gaulle International Airport (CDG)

Knowing how much the security wait times at CDG Airport can help passengers plan their visit to the airport on their aviation date. On average, the wait times at the Paris Charles de Gaulle International Airport range from 10 to 30 minutes on average. However, during peak travel seasons and rush hours, these times can frequently exceed 45-80 minutes, particularly in the early morning (6:00 AM – 9:00 AM) and evening (4:00 PM – 7:00 PM). 

For the passengers who are planning their journey to and from the airport, it is worth noting that they should arrive at the airport at least 3 hours ahead in order to complete security checks, check-ins, and other pre-departure kiosks.  

Check in at CDG Airport

Starting your journey at Paris Charles de Gaulle International Airport (CDG) begins with check-in. The CDG check-in is an essential step to confirm your place on board. Whether you want to complete the process online, use a self-service kiosk, or visit your airline’s counter at the airport, the process is straightforward. 

Just make sure that you arrive at the airport on time, i.e., 3 hours ahead for a long-haul flight and 2 hours ahead for a short-haul flight, and make sure to complete the check-in before the deadline on your ticket to ensure a smooth start to your trip.

Services Available at the Paris Airport Terminals

You will find a number of services at the Paris Charles de Gaulle International Airport. It includes wifi, charging points, smoking areas, baggage claims, work areas, and more. You can check out detailed information about these services below. 

WiFi at CDG Airport

Free Wi-Fi is available throughout all airport terminals, i.e., “WIFI-AIRPORT”. After connecting, users are automatically redirected to a welcome portal. This service is accessible in both public and boarding areas. 

Charging Stations (ChargeBox)

At the CDG Airport, you will find free secure charging stations available in post-security (departure lounge) areas. You can store your devices at these charging stations in locked charging boxes for safety. 

Locations:

• Terminal 1
• Terminal 2D
• Terminal 2E (Halls L and M)
• Terminal 3

Relax & Work Areas At CDG Airport

There are rest areas at the CDG Airport. You will find these, 

Rest Areas at:-

• Co-living Space
  • Terminal 2E, Gates L, Level 1 (After security checks)
• Espace Détente “LE CHAT”
  • Terminal 2E, Gates L, Level 1 (After security checks)
• Rest Area
  • Terminal 2E, Gates L, Level 2 (After security checks)
  • Terminal 2F, Level 2 (After security checks)
  • Terminal 2F, Level 2 (Before security checks)
  • Terminal 2E, Gates K, Level 2 (After security checks)
  • Terminal 1, Level 2 (Before security checks)
  • Terminal 2F, Level 0 (Before security checks)

Work Areas at Espace Business spaces, available at:-

• Terminal 2G, Level 1 (After security checks)
• Terminal 2F, Level 2 (After security checks)

Pet Relief Areas

Several pet relief areas are available at Paris Charles de Gaulle Airport, providing dedicated spaces for pets to relax after travel. These areas are ideal for letting dogs run and play freely, especially following long flights. Each park is equipped with safety features such as double-gated entrances, benches for owners, and water fountains to keep pets hydrated. They are located at:-

• Terminal 2E Gates M, Level 1, After the checks
• Terminal 2F, Level 2, Before the checks

Medical center & pharmacies at Paris-CDG

The Paris Charles de Gaulle International Airport has emergency medical centers and pharmacies where you can visit and manage all airport emergencies. These medical centers and pharmacies are available throughout the airport and provide you with travel essential medicines, bandages, mosquito repellent, first aid kits, and more. 

1. Emergency Medical Center

• Located in Terminal 2F (arrivals level, entrance 17)
• Handles:
  • Airport emergencies
  • First aid consultations
  • Health checks during international crises
• Also, an ARS-approved vaccination center
  • Offers international vaccines (e.g., yellow fever)
  • Appointments via Doctolib

2. Pharmacies

• Available in:
  • Terminals 1, 2A–2C, 2E, 2F
• Services include:
  • Medicines and health products
  • Travel-related advice
  • Specialized first aid kits (tropical, pediatric, etc.)

3. 24/7 Vending Machines

• Located near toilet areas
• Available outside pharmacy hours
• Provide:
  • Basic medical supplies (bandages, etc.)
  • Hygiene products
  • Travel essentials (mosquito repellent, dental kits)

Baggage Services

The Paris Charles de Gaulle International Airport offers a number of services related to passengers’ baggage needs and requirements at the terminal. These services include baggage storage service, purchase service, wrapping service, and lost baggage control rooms. You will find detailed information about these baggage services below. 

1. Luggage Storage Service By Bagages du Monde

Want to explore Paris or move around the airport without carrying your bags? At Paris Charles de Gaulle, you can use a secure luggage storage service to safely store your suitcases, bags, or personal items—whether you’re in transit, on a layover, or heading into the city for a short visit.

• Location
  • Terminal 2
  • Transfer hall of the CDG 2 TGV station
  • Near the Sheraton Hotel
• Opening hours
  • Open daily
  • 7:00 a.m. – 9:00 p.m.
• Security
  • Luggage is stored securely with:
  • X-ray screening
  • Continuous video surveillance
• Additional services
  • Luggage wrapping
  • Delivery to the hotel
  • Transport to home
  • Pushchair and car seat rental
• Special storage & extras
  • Cloakroom for:
  • Electronics (e.g., laptops)
  • Helmets
  • Surfboards
  • Bicycles
• Pet cages available for purchase

2. Luggage Wrapping Service

The baggage protection service allows travelers to wrap their luggage before departure for added security. Provided exclusively by Bag Wrap, the only authorized company at CDG.

• Locations: Available in Terminals 1, 2B, 2C, 2D, 2E, 2F, and 3
• Why use it
  • Wrapping uses a strong, tamper-proof, eco-friendly plastic film
  • Helps prevent theft, damage, and unauthorized opening.
  • Keeps luggage protected throughout the journey
• Pricing
  • Basic Wrap Option – €16
  • Classic Wrap Option – €20
  • Ultra Wrap Option – €26

Smoking Areas

There are 43 corresponding smoking areas at CDG Airport that offer comfortable areas to smoke for the passengers. These areas are clearly marked with signs in all terminals at Paris-CDG and are only accessible to passengers with a boarding pass.

Lost & found Service at Paris Charles de Gaulle International Airport

If you have lost something at the airport, you can consider the following key considerations and enjoy a seamless and smoother retrieval of your luggage. 

• If you lost something at the CDG Airport,
  • You must fill out the online declaration form as soon as possible.
  • This is mandatory — don’t go to the Lost & Found desk without doing it.
• Important rules
  • Do NOT go to the Lost & Found office unless contacted — you won’t be served.
  • Submit one report per item (bag, phone, passport, etc.).
• Provide as many details as possible:
  • Date and place of loss
  • Flight number
  • Description and circumstances
  • Photo (if available)
• What happens next
  • The CDG airport team checks reports against found items daily.
  • If your item is found, you will be contacted directly and will get instructions for Pickup at CDG or delivery to your address.
• Special cases
  • If lost on the plane, airline lounge, or boarding bus → contact your airline, not the airport.
• After 15 days:
  • Items are transferred to the Paris Police Prefecture
  • You’ll need to submit a new request through their system
• If you find something
  • Hand it to the airport staff or
  • Follow the official online reporting procedure

Changing Rooms

Paris Charles de Gaulle Airport provides changing room facilities for travelers who need to freshen up or change clothing during transit or before/after a flight. These spaces are designed for comfort, privacy, and convenience, especially for long-haul passengers or those in transit.

Locations:

• Available in selected terminal passenger areas (varies by terminal)
• Commonly found near restrooms and transit zones

Stroller Services

Stroller services are available for families travelling with young children, making movement through the CDG airport easier and more comfortable. These strollers are provided for temporary use within the terminal areas.

Locations:

• Available in major terminals at CDG (including Terminal 1 and Terminal 2 zones)
• Usually located near family services or assistance desks

Mobility Assistance Areas

Mobility assistance areas support passengers with reduced mobility or special assistance needs. These services include help with boarding, navigation, and airport transfers, ensuring safe and smooth movement through the airport. You can make a request for this service at least 48 hours before your flight.

Locations:

• Present across all main terminals at CDG
• Located near check-in counters, arrival halls, and assistance points
• Accessible via airport assistance request desks

Tax refunds

Everything you need to know about tax refunds at the airport. For whom? Where? And how is compiled below. 

Who can get a TAX Refund?

• Age: Be at least 16 years old.
• Purchases: Have made personal purchases worth more than €100, including VAT, over a period of 3 consecutive days.
• Length of stay: Be visiting France for less than 6 months.
• Transport: Be carrying the goods yourself in your personal luggage.

How to get a tax refund? 

• Step 1: Request a VAT refund form every time you purchase something.
• Step 2: You can validate your form at the airport after reaching customs. 
• Step 3: Once done, you can get your VAT back.

Where to find this service? 

You will find the CDG Tax Refund service at the airport at:-

Ground Transportation Services At Paris Charles de Gaulle Airport

Whether you want to book a comfortable car for yourself to travel, or need an affordable taxi or rideshare, public transportation such as shuttles, trains, or the famous Navigo pass, you will get everything at the CDG Airport. 

Public Transportation

Getting to and from Paris Charles de Gaulle Airport by public transport is easy, affordable, and well-connected. Travelers can choose from trains, buses, and airport shuttles depending on their schedule and budget.

1. RER B Train

The RER B train is the fastest and most popular option, linking the airport directly with central Paris stations like Gare du Nord and Châtelet in around 35 minutes. It runs frequently throughout the day, making it ideal for most travelers.

2. Bus 9517 (formerly RoissyBus)

For those looking for an alternative, the Bus 9517 (formerly RoissyBus) combined with Metro Line 14 offers a convenient connection between the airport and key metro and RER lines in Paris.

3. Navigo passes (Day/Week, all zones)

Passengers can use Navigo travel passes or purchase digital tickets on their smartphones, making the entire journey smooth and hassle-free.

CDGVAL (Main Airport Train)

CDGVAL is a free automatic train that connects all major terminals, car parks, and Roissypôle. It is the fastest way to travel inside the airport and runs almost all day with frequent trains. It also links to the RER B station, TGV station, and long-stay parking areas.

Noctiliens N143 and N140 buses

If you’re traveling late at night or early morning, Noctilien night buses (N140 and N143) operate between the airport and Gare de l’Est, ensuring 24/7 connectivity. These free buses connect areas that are not directly served by CDGVAL, especially within Terminal 2. They help passengers move between different halls easily without leaving the airport zone. Routes are:

• Shuttle N1:- 2AC ↔ 2BD ↔ 2EF + TGV station
• Shuttle N2:- 2F ↔ 2G

LISA Shuttle (Terminal 2E only)

LISA is a free shuttle inside Terminal 2E for passengers who have already passed security. It connects the K, L, and M boarding halls, making transfers smooth within the same terminal area.

TGV High-Speed Train Station

The TGV station is located inside Terminal 2 and connects directly to major French and European cities. It is ideal for combining air travel with train journeys without entering Paris city.

It can be reached on foot or via CDGVAL from other terminals and car parks. Make sure booking in advance on SNCF Connect helps get better prices and guaranteed seats.

Reach CDG by Car

The airport is accessible via major highways like A1, A3, A104, and N2, with travel from Paris taking around 45 minutes depending on traffic. Clear signs lead to terminals and parking areas on arrival. Good news? Drop-off zones allow free parking for a short time before departure. Official airport parking includes short-stay, long-stay, and premium options close to terminals.

Taxis and Private Transport

Official taxis are available outside every terminal and operate with fixed fares to Paris. They are safe, regulated, and easy to find by following airport signs. You will find 3 official taxi companies at the airport. They are:-

• Alpha Taxis: + 33 1 45 85 85 85 
• G7: 36 07 (0,15 €/min)
• Hype Taxis

Taxi fares & travel time:-

• €56 to Right Bank (Rive Droite)
• €65 to Left Bank (Rive Gauche)
• Travel time: Approximately 35 to 60 minutes. 

Where Are pick-up points for Taxis at CDG Airport

• Terminal 1: Gate 24
• T2A: Gate 6
• T2B: Arrivals level
• T2C: Gate 14
• T2D: Gate 7
• T2E: Gate 10
• T2F: Gate 11
• T2G: Blue gate
• T3: Terminal exit
• TGV station: Level 5

Apart from these traditional tacos, there are other options to help you transfer to and from the airport at your convenience. They are:-

• Private shuttles: Best for groups or luggage-heavy travel with fixed pricing
• Motorcycle taxis: Fastest way (25–40 min to Paris), booking required. The average journey time is 25 to 40 minutes. Equipment is provided: helmet, gloves, jacket, and rain protection.
• Shared taxis: A cheaper option by splitting the cost.

Car Rental At CDG Airport

You can also rent a car for yourself from the Paris Charles de Gaulle International Airport by contacting the car companies mentioned below. 

Parking Available At CDG Airport

Whether you want to park your cars, 2 wheelers, or large vehicles at the Paris Charles de Gaulle International Airport, you will find convenient and affordable options for all your needs. The airport offers dedicated car and motorcycle parking spaces available for passengers, ensuring the safety of their vehicles. 

Car parkings at CDG Airport

Car parking offers 24-hour safety for your cars. You can either rent these spaces for a few hours to days, however you like. These parking lots are closer to the CDG Airport terminals, providing you with easy access to service counters and other amenities. 

Motorcycle Parking

Traveling via a motorcycle, and confused about where to park? No worries, there are dedicated motorcycle parking areas available at the Paris Charles de Gaulle International Airport. You can check out the parking prices and enjoy a smoother journey. 

Restaurants & Bars At Paris Charles de Gaulle International Airport

Passengers who want to have a refreshing drink, enjoy a full-course meal, or need to catch up on their work while sipping the brewing coffee can reach out to the Paris Charles de Gaulle International airport restaurants and bars and enjoy the services there. Below are the locations of these food outlets. 

Shops at CDG Airport

You can buy things, travel essentials, luxury products, branded bags, watches, and footwear directly at the Paris Charles de Gaulle International Airport from the shops mentioned below.

Lounges At CDG Airport

You can rest and relax at the luxurious airline lounges available at the Paris Charles de Gaulle International Airport and make your time at the airport comfortable and enjoyable. With world-class amenities, comfortable seating, gourmet meals, complimentary snacks & drinks, alcoholic beverages, and more, spending time at these lounges will enhance your airport experience. 

Here’s How To Access The CDG Airport Lounges

To access the premium lounges at Paris Charles de Gaulle Airport (CDG), passengers have several options depending on their ticket, loyalty status, or booking method.

Travelers flying in Business or First Class can typically enjoy complimentary lounge access, along with frequent flyers who hold elite status in airline loyalty programs or global alliances such as SkyTeam, Star Alliance, or Oneworld. In addition, lounge entry can often be purchased directly online, through travel agencies, or at the lounge entrance itself.

For passengers whose airline does not operate its own lounge at CDG, access is still possible through partner airlines within the same alliance network. Alternatively, the Extime Lounge offers a flexible option open to all airlines at selected terminals, allowing any departing passenger to relax and enjoy premium services regardless of their carrier.

Hotels At Paris Charles de Gaulle International Airport

If you want maximum convenience, especially for early departures, late arrivals, or long layovers from the Paris Charles de Gaulle International Airport, you can book a CDG Hotel at the airport itself. Whether located directly inside the terminal, near Roissypôle, or connected via shuttle services, all options ensure quick access to flights through CDGVal or dedicated bus transfers. Travelers can choose from budget, mid-range, and premium accommodations, many of which offer flexible check-in times, dining facilities, and airport shuttle connectivity for a smooth travel experience. 

• Hotels are located inside the airport or in the Roissy-en-France area.
• Most properties are connected via the free CDGVal automated shuttle, which links terminals and hotel zones.
• Some hotels are inside Terminal 2 (airside access), ideal for transit passengers.
• Shuttle bus hotels are reachable from Terminal 2B–2D stops in about 15–30 minutes.
• Hotels offer flexible stays (a few hours or a full night) depending on travel needs.

Currency Exchange & ATMs at Paris Charles de Gaulle Airport

There are a number of ATMs and currency exchanges available at the CDG airport, helping passengers to withdraw cash and foreign currency as early as possible without leaving the airport. You can check out the locations of these currency exchanges and ATMs below. 

1. EURONET – ATM

There are about 54 multi-currency ATMs available at the Paris Charles de Gaulle International Airport, helping passengers access cash anytime at the airport. These ATMs operate 24*7 and are conveniently located throughout the airport, making it easy to withdraw cash in euros or other currencies, no matter which terminal you’re in.

However, it’s important to keep in mind that some banks may charge fees for ATM withdrawals—even if your account is based in France or within the eurozone. To avoid unexpected charges, it’s a good idea to check with your bank before you travel.

2. Currency Exchange by Global Exchange

Need euros for your Paris trip, or want to get local currency for your next destination? Global Exchange makes it easy with multiple branches across Paris Charles de Gaulle Airport. You can exchange money at the CDG Currency exchange either before departure or upon arrival, depending on what suits your travel plans.

For more details, you can contact their customer service team from Monday to Friday (9:00 a.m. to 6:00 p.m.) at 0800940504 (no additional charges).

Conclusion

Now that you know all about the Paris Charles de Gaulle International Airport, navigating from there has now become easier for you, hasn’t it? You can start your journey by navigating the straightforward CDG  Terminals, completing your flight check-in, asking for assistance from the airport professionals, baggage claim, having meals at the restaurants & food outlets, enjoying coffee & drinks at lounges, relaxing in minute suites, and more. You will also find on-airport hotels, inter-terminal shuttles, ground transportation, and so on. So, what are you waiting for? Pack your bags, book your flight, and embark on your journey from the CDG Airport with ease. 

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