Cairo International Airport (CAI)

Do you ever feel overwhelmed while finding your airline terminal, your respective baggage carousel, completing your check-in, or simply standing in that long, steady security lane that barely moves? If yes, then you must be lacking preparation. With a little planning, you can navigate even the biggest and busiest airport in Egypt, the Cairo International Airport, without facing any kind of issue or turbulence. 

In this guide, we will walk you through all the important information about the CAI Airport, including its terminal layout, check-in procedures, baggage claims, security screening counters, car rentals, hotels, lounges, and more, and ensure that all travelers can navigate from there with ease. 

A Basic Information on Cairo International Airport (CAI)

Check out the details of the CAI Airport, including its contact details, location, official website, airlines, and other details, and enjoy a smoother aviation experience with your friends and family. You can check out all the details below in the table. 

You can also check the airport’s customer support desk for more information and get professional support with your flight-related matters at the Cairo International Airport.

If you misplace your luggage at the Cairo International Airport (CAI), you can check out the airport’s Lost and Found contact numbers below in the tables. 

Navigate CAI Airport Easily: All Info From Terminal 1, 2, 3, to Seasonal Terminal

The CAI International Airport is a world-class facility featuring 4 main terminals, i.e., Terminal 1, 2, 3, and the seasonal terminal. These terminals have several passenger amenities, check-in counters, baggage services, security screening locations, and other things that ensure that passengers can complete their pre-boarding procedures without any inconvenience. 

• Terminal 1: The CAI Airport Terminal 1 is the oldest terminal, handling a mix of international and domestic flights. This terminal is divided into halls:-
  • Hall 1
  • Hall 2
  • Hall 3
  • Seasonal Hall
• Terminal 2: Terminal 2 at the Cairo International Airport is a modern facility serving all international flights only. This terminal connects with Terminal 3 via a walkway. 
• Terminal 3: Terminal 3 is the largest and busiest terminal at Cairo International Airport. It serves as a main hub for Egyptair Airlines and Star Alliance airlines. 
• Seasonal terminal: A seasonal terminal at the CAI Airport is a special-purpose passenger terminal designed to handle high-traffic travel periods, especially during religious travel seasons.

These terminals have state-of-the-art facilities, including seamless CAI check-in, parking, ground transportation, and other amenities, which will help you have a smoother aviation experience. 

List Of Airlines Flying Out Of Cairo Airport

There are over 50 airlines flying to and from the CAI Airport, covering about 100+ destinations globally and providing passengers with a seamless and smoother aviation experience. You can check out the detailed list of airlines flying to and from different terminals at the Cairo International Airport below. 

Terminal 1: List Of Airlines

Airlines From CAI International Airport T2

Airlines Operating Out Of Cairo Airport Terminal 3

Cairo Airport Security Wait Times: Learn How Much To Wait At CAI

At Cairo International Airport, security wait times are generally moderate, with standard screening taking around 15 to 20 minutes during normal travel hours. However, wait times may vary depending on passenger volume, time of day, and travel season. Passengers should be prepared for multiple security checks, as the airport often includes screening at different stages, such as terminal entry, check-in, and before boarding.

To ensure a smooth experience, travelers are advised to arrive at the airport at least 2 to 3 hours before international flights. This allows sufficient time to complete check-in, passport control, and security procedures without stress. During peak travel periods or religious seasons, such as Hajj or Umrah, allow extra time, as passenger traffic may increase during this time.

Check-in Process At Cairo International Airport

Check-in at CAI Airport is an important process for the passengers. At the Cairo International Airport, passengers will find a number of methods to complete their flight check-in process, including online, offline, and priority lanes. 

Once you are done with the CAI check-in, you can proceed to the baggage drop-off areas to get your boarding passes and complete your security screening kiosks. It is to note that the check-in lanes at the CAI Airport may be longer or shorter depending on your time of arrival, travel hour, time, and holiday season. 

It is advise to the passengers to reach the CAI Airport Terminal at least 2-3 hours prior to their scheduled departure time for a seamless aviation experience without any delays and hassles.

Cairo International Airport Services & Public Offerings

CAI Airport provides a comprehensive range of passenger services designed to ensure comfort, efficiency, and convenience for all travelers. These services are available across all terminals and are supported by professional staff and modern facilities to enhance the overall travel experience. Check out the passenger services available at the Cairo International Airport (CAI) below. 

Wi-Fi & Connectivity Services

Free Wi-Fi is available across all terminals, allowing passengers to stay connected with family, friends, or work. Charging stations are also provided in various seating areas to support electronic devices during waiting times.

Terminal Facilities & Comfort Services

The CAI airport terminals have modern facilities, including comfortable seating areas, clean restrooms, prayer rooms, smoking zones, and climate-controlled environments. These amenities are designed to improve passenger comfort during waiting periods.

Information & Customer Support

Information desks are available throughout the terminals to assist passengers with flight schedules, terminal directions, airline information, and general inquiries. Staff are available to provide guidance and ensure passengers have a smooth airport experience.

Business Center Services

The airport provides business facilities for travelers who need to work during their journey. These services include internet access, telephone and fax services, photocopying, and workstations. The business center supports professionals who require a productive environment while traveling, ensuring they remain connected and efficient.

Medical Facilities & Pharmacy Services

Medical centers and pharmacy services are available within the airport to handle emergencies and provide basic healthcare support. Trained medical staff are on duty to assist passengers in case of illness or injury, while pharmacies provide essential medications and health-related products. These services ensure passenger safety and well-being at all times.

Meet & Assist Service

The Ahlan service is a premium assistance program designed to provide a seamless airport experience. It includes personalized support from arrival to departure, fast-track immigration and security procedures, baggage handling assistance, and escort services through airport formalities. This service is especially useful for families, elderly passengers, business travelers, and VIP guests seeking a smooth and stress-free journey.

Banking, ATMs & Currency Exchange

Banking services are available across all terminals, including ATMs, bank branches, and currency exchange counters. These facilities operate for extended hours, with many services available 24/7. Passengers can withdraw cash, exchange foreign currency, and carry out basic financial transactions conveniently before or after their flights.

Baggage Services

The airport provides several baggage-related services to enhance passenger convenience and security. These include baggage wrapping services, luggage trolleys, and assistance with lost and found items. These facilities help ensure that luggage is handled safely and efficiently throughout the passenger journey.

Special Assistance Services

Special assistance is provided for passengers with reduced mobility, elderly travelers, and families with young children. These services include wheelchair support, priority boarding assistance, and personalized help throughout the airport journey. The aim is to ensure accessibility and comfort for all passengers.

Lost & Found

If you have lost or misplace any baggage or your personal belongings at the Cairo International Airport, you will find the respective lost & found service at the airport. You can inquire about your personal items to the professionals available at this service desk daily except on Friday and Saturday from 08:30 AM to 14:30 PM.

Exclusive Passenger Service by Ahlan

Whether you are arriving, departing, or connecting with a flight, you will find respective Ahlan service available at the airport for the convenience and comfort of the passengers. You can check out the services, price, and other details below. 

Meet & Assist Service

The Meet & Assist service is designed to provide passengers with smooth, fast, and hassle-free airport assistance throughout their journey.

• Departure

The Meet & Assist departure service at the airport includes:

• The greeter welcomes you at the meeting point.
• Assistance with luggage handling.
• Handling all travel procedures.
• Escort through border control and security with priority access.

• Arrival

At Cairo International Airport, the Meet & Assist arrival service includes:

• The greeter welcomes you at passport control with a nominative sign.
• Escort through border control and security with priority access.
• Assistance with smooth airport processing.
• Guidance to the baggage claim area to collect luggage.

• Connecting Flights

At Cairo International Airport, the Meet & Assist connecting service includes:

• The greeter welcomes you with a nominative sign.
• Fast-track through border control and transit procedures.
• Assistance in ensuring luggage transfer to the final destination.
• Escort to VIP lounge or directly to the boarding gate.

VIP Service – Cairo International Airport

At Cairo International Airport, the VIP Service is designed to provide passengers with a seamless, fast, and highly personalized airport experience from arrival to departure.

• Departure Service

For passengers having their departure from the airport can experience VIP experience that begins the moment they arrive at the meeting point, usually the Ahlan Lounge.

• A professional greeter welcomes you upon arrival at the meeting point (Ahlan Lounge).
• Assistance with luggage handling while you relax in the lounge.
• Completion of all travel formalities and airport procedures on your behalf.
• Fast-track processing through check-in, security, and immigration, where applicable.
• Respective transportation is arranged to take you directly to the aircraft.

• Arrival Service

This service also ensures a smooth and efficient entry into the country.

• A greeter welcomes you at the aircraft with a personalized name board.
• Fast-track clearance through passport control and border formalities.
• Assistance in verifying and tracking your baggage transfer to your final destination.
• Escort service to the VIP lounge or directly to your onward transport.
• Full support until you exit the airport comfortably.

• Connecting Flights Service

For transit passengers, VIP services ensure a smooth and stress-free connection between flights.

• Greeting upon arrival under the aircraft with a personalized name sign.
• Respective transportation to the VIP lounge or transit area.
• Assistance with luggage transfer and verification at the baggage system.
• Guidance and escort to your connecting flight gate or lounge.
• Continuous support throughout the transit process to ensure timely boarding.

Ground Transportation at Cairo Airport

Cairo Airport offers multiple transportation options to suit different travelers’ needs and budgets. No matter if they prefer comfortable taxi rides, affordable shuttles, public transportation, private cars, or flexible limousines, they can easily find a suitable way to reach their dream destination from the CAI airport. You can check out the detailed information about the airport ground transportation below. 

1. Taxi Services

First of all, taxis are widely available at the airport; however, travelers should remain cautious. Some drivers inside the arrival hall may offer unofficial rides with negotiated fares.

• Black & White Taxis: Usually do not have meters, so fares must be agreed upon before starting the journey.
• White Taxis: Equipped with meters, making them a more reliable option.
• Limousine (Category C): Metered, air-conditioned, and modern vehicles offering a comfortable ride.

Therefore, it is always better to choose metered or official taxi services for a fair and hassle-free experience.

2. Bus Services

In addition, buses provide an economical way to travel from the airport.

• City buses connect the airport to various locations across Cairo.
• Long-distance buses operate routes to other governorates such as West Delta, Upper Egypt, and East Delta.
• Most buses are air-conditioned for passenger comfort.
• Departure Point: Bus station available in front of Terminal 1 parking area.

3. Car Rental Services

Moreover, travelers who prefer flexibility can opt for car rental services. There are several international car rental companies operating at the Cairo International Airport, the offices of which are available in all the Cairo International Airport terminals. They are as follows:- 

4. Limousine Services

CAI Airport offers limousine services, which offer one of the most convenient and comfortable ways to leave the airport.

• Pick-up Location: Curbside areas in front of terminals
• Pricing: Fixed rates based on destination and vehicle type

Vehicle Categories:

• Category A: Luxury cars (e.g., Mercedes-Benz E-Class)
• Category B: Microbuses (up to 7 passengers)
• Category C: Mid-sized cars (e.g., Mitsubishi Lancer)
• Category D: London taxis

At the CAI Airport, you will find the following limousine providers. They are:-

Parking at Cairo International Airport (CAI)

The Cairo International Airport has a well-developed parking area available to provide passengers with spacious parking facilities for their convenience and efficiency. However, the airport has recently expanded its parking areas, offering better space utilization and easy access across all CAI terminals. You can check out the parking availability at different terminals at the airport here. 

Terminal 1 Parking Facilities

The Cairo International Airport parking at Terminal 1 covers a large area and provides both short-term and long-term options. In addition, multiple parking zones near the arrival and departure halls make access easier for travelers and visitors.

• Total Area: 96,769 m²
• Net Usable Area: 86,627.5 m²
• Total Capacity: 3,612 cars
• Parking Types: Short-term, long-term, and VIP parking

Moreover, spaces are available near halls, and separate levels improve traffic flow and reduce congestion.

Terminal 3 Parking Facilities

Similarly, Terminal 3 offers well-organise parking designed for smooth passenger movement.

• Total Area: 27,000 m²
• Capacity: Approximately 1,300 cars

Therefore, passengers traveling through Terminal 3 can expect quick access to parking with minimal hassle.

Multi-Storey Garage

Furthermore, the airport provides a large multi-story parking garage available between Terminal 1 and Terminal 3.

• Capacity: 3,000 cars
• Location: Between Terminal 1 and Terminal 3
• Connectivity: Automated train connects all terminals and the garage

This facility ensures seamless movement between parking and terminals without long walking distances.

Airport Shops & Restaurant Details

Whether you want to explore the airport shops, shop from your favorite brands, grab a meal, or just grab a quick bite, you will find everything here at the CAI Airport terminals. So, what are you waiting for? Check out the list of shops and restaurants available at the airport for the convenience of the passengers. 

Cairo International Airport Banks and Currency Exchanges

CAI Airport offers a range of banking and currency exchange services conveniently available across all terminals. Passengers can access ATMs, bank branches, and exchange counters to withdraw cash, convert foreign currencies, or manage basic financial transactions.

Duty Free Shops At CAI Airport

If you are at the Cairo International Airport and are not visiting the duty-free shops, you are missing out on something really exciting. You can check out the CAI duty-free shops available at the airport terminals below in the table, along with their locations and categories, and make a visit to them during your time at the airport. 

First & Business Class Lounges “Cairo Airport Company“

At Cairo International Airport, lounges are designed to provide a comfortable, quiet, and premium environment for passengers before departure. The airport has multiple lounges across Terminals 1, 2, and 3, including airline lounges, independent lounges, and VIP lounges operated by Cairo Airport Company. 

Passengers Eligible to Use the Lounges

Access to the lounges is available to the following passengers:

• First and Business Class travelers flying with contracted airlines
• MasterCard holders (Platinum, Titanium, World, and World Elite) issued in the Middle East
• American Express cardholders (selected categories) issued in the Middle East
• In Terminal 1, only MasterCard World and World Elite (Middle East-issued) are accepted

Additionally, access is granted to members of the following lounge programs:

• Priority Pass
• Lounge Club
• LoungeKey
• Lounge Pass
• Diners Club
• DragonPass

Passengers who do not meet the above criteria may still access the lounge through:

• Cash payment at the reception desk, or
• Online pre-booking

Entry fee: $50 USD per passenger or the equivalent amount in local currency

Services Available at CAI Airport Lounges

At CAI Airport lounges, you will find a number of facilities, including:- 

• Open buffet restaurants offering a wide selection of delicious meals, fresh fruits, juices, and a variety of Oriental and Western desserts.
• Complimentary Wi-Fi access.
• Flight Information Display Screens (FIDS) showing real-time arrivals and departures.
• Quiet and comfortable seating areas for relaxation.
• HD/UHD LED televisions for entertainment.
• A selection of local and international newspapers and magazines.
• Luxurious restrooms with hot water, including facilities for children and passengers with disabilities.
• Duty-free shopping area featuring a range of souvenirs and retail items.

Airport Hotel At Cairo International Airport (CAI)

The Cairo International Airport has 1 hotel within its terminal and several nearby options available for the passengers. These CAI Airport hotels offer a number of services, a convenient place to rest, rejuvenate, and relax before their journey. So no matter whether you have a transit flight, an early morning flight to catch, or a long layover, you will find a number of options to rest before your flight from CAI Airport. 

Conclusion

Cairo International Airport is a major and primary international airport serving Cairo and other areas in Egypt. The airport is one of the largest and busiest airports in the country, serving over 100 destinations and handling aviation for 54 airlines. You will find various services at this airport, including parking, car rental, baggage claims, assistance, special services, and so on. All of these perks make your travel seamless and smoother. Happy journey!

FAQs