Boston Logan International Airport (BOS) Baggage Claim

Once you arrive at the airport, you can go straight to the baggage claim areas to get your bags. Isn’t it the line everyone tells you when you prepare for your journey, but no one tells you about the process or how complex it is? So, worry not! We have got you covered. At Boston Logan International Airport, baggage claim service is available in all terminals at the arrival level. 

Passengers arriving at the airport after their flight can contact these counters to collect their baggage and enjoy a smoother exit from the terminal. You can check out the BOS baggage claim locations and their services in this post, and travel to your dream destination seamlessly, without any inconvenience or hassle at the airport. Scroll down and grab the information. 

BOS Baggage Claim Locations & Services

At the Boston Logan International Airport, travelers can reach out to the baggage claim areas available at the arrivals level of the airport to get their luggage. These baggage claims are dedicated counters where travelers receive checked bags after landing. Moreover, each terminal includes clearly marked baggage belts and airline service offices to assist passengers. 

If you want to inquire about something specific, you will also find your airline’s baggage claim office available just adjacent to these BOS baggage claim counters, where a team of professionals will be there to assist you with your travel and luggage-related matters. 

Terminal A Baggage Claim Locations

Terminal A at the Boston Airport handles several domestic flights. Passengers who are arriving at this terminal can collect their luggage after reaching the first floor. There are multiple baggage claim counters available at the terminal. They are as follows:-

  • Baggage Claim A1
  • Baggage Claim A2
  • Baggage Claim A3
  • Baggage Claim A4

Furthermore, the Delta Baggage Claim Office is also available in this terminal. Passengers who experience baggage issues can visit this office for assistance. In addition, an Information Desk stands on the first floor to guide travelers through the airport.

Terminal B Baggage Claim

Terminal B contains one of the busiest baggage claim areas at BOS airport. Consequently, several airlines operate their baggage offices here. Travelers will find these baggage claim belts on the first floor:

  • Baggage Claim B1
  • Baggage Claim B2
  • Baggage Claim B3
  • Baggage Claim B5
  • Baggage Claim B6
  • Baggage Claim B7
  • Baggage Claim B8
  • Baggage Claim B9
  • Baggage Claim B10

Moreover, you will also find a number of airline baggage claim offices in Terminal B of the BOS airport. They are listed below:-

  • Air Canada Baggage Claim Office
  • Southwest Baggage Claim Office
  • Alaska Airlines Baggage Claim Office
  • Spirit Baggage Claim Office
  • American Airlines Baggage Claim Office
  • United Baggage Claim Office

Therefore, if your luggage fails to appear on the belt, passengers can quickly reach the airline baggage office nearby. Additionally, an information booth is also available at Terminal B to help travelers with various things related to baggage or their travel kiosks. 

Terminal C Baggage Claim

At Terminal C of the Boston Logan International Airport, you will find baggage claim counters for a number of domestic airlines and some international airlines as well. These baggage claim areas help passengers have a smoother retrieval of their luggage. Travelers can collect luggage at the following locations:

  • Baggage Claim C2
  • Baggage Claim C3
  • Baggage Claim C4
  • Baggage Claim C6
  • Baggage Claim C7
  • Baggage Claim C8

In addition, the JetBlue Baggage Claim Office is also available on the first floor of Terminal C. Passengers who are facing baggage delays or missing luggage situations can contact the airline staff to streamline the kiosks. 

Terminal E Baggage Claim

If you are traveling internationally from the Boston Airport, you will arrive at the airport’s international terminal, i,e., Terminal E. The baggage claim process here often includes customs and baggage recheck services. Passengers will find these facilities:

  • Baggage Claim E1/E2
  • Baggage Recheck Area
  • Swissport Baggage Claim
  • Information Desk

Note: You can check out our Terminal Guide for Boston Airport to know about the airline’s operations, services, and other services in detail. 

Boston Logan International Airport Lost and Found Office

The BOS Lost and Found is a service where passengers can complain about their lost baggage upon arrival if they haven’t left the terminal. This office is located on the Arrivals level between Terminals C and E, next to the Security Office, for the convenience of the passengers. You can check out the timings of this office below in the table. 

DayTimes
Open Everyday           7:00 AM–8:00 PM.    

Moreover, there is no fee charged by the Boston Airport authorities for submitting a lost and found complaint or claim.

Boston Logan International Airport Contact Details

Travelers who need help with baggage at Boston Logan Airport can contact airline baggage offices or visit airport information counters. These services help passengers report missing luggage, request baggage updates, or ask questions about baggage claim areas. 

Airport DetailInformation
Airport NameBoston Logan International Airport
Airport AddressEast Boston, MA 02128, United States
IATA CodeBOS
Mailing AddressMassachusetts Port Authority, One Harborside Drive, Suite 200S, East Boston, MA 02128
Email Addressiaviation@massport.com 
Customer Support+1 800-23-LOGAN
Official Websitehttps://www.massport.com/logan-airport

Final Thoughts

Done reading? The Boston Logan International Airport features various baggage claim counters for passengers available throughout the airport terminals. Arriving passengers can reach out to these counters by following the airport signage and retrieve their baggage from the baggage carousels. Moreover, if you want to inquire about your lost or delayed baggage, you can head directly to the baggage claim office of your airline or the information desks available near the BOS baggage claim areas for help. Safe travels!

Passengers Also Ask!

Is there only one baggage claim at Boston airport?

No! There are a number of baggage claims available at the Boston Logan International Airport. 

Where is baggage claim at Boston Logan?

BOS baggage claim counters are available at every terminal in the arrivals area. Passengers can reach the counters and retrieve their bags easily. 

How to claim lost baggage at the airport?

If you have lost your baggage at the airport, you can contact your airport’s lost-and-found service and ask about your bags. If the authorities find your luggage, they will call you and ask you to claim it according to your convenience.

Can anyone walk into baggage claim at the airport?

Indeed! The BOS baggage claim areas are after the secured areas, so any passenger can walk into these areas and collect their bags. 

Where is the Delta baggage claim office at Boston International Airport?

The baggage claim office for Delta Airlines is at Terminal A at the Boston International Airport.