Do you always think of making your departure a seamless experience, but end up rushing to different counters and landing on a different airport concourse? If this also happens to you, then we have got you covered. We have compiled this guide to explain to passengers who are planning to fly from the Hamad International Airport (DOH), everything about its central terminal.
With a single integrated terminal, clearly marked areas, and comprehensive services, the airport ensures smooth movement for departing, arriving, and transit passengers. So, what are you waiting for? Say goodbye to the fear of getting lost in the airport terminal, and reach this guide to the DOH terminal, which helps you navigate the concourses, airline operations, passenger services, and essential contact information.
DOH Terminal Layout: 1 Terminal & 5 Concourses To Navigate
The Hamad International Airport operates as a single, integrated terminal that handles all the aviation and other flight-related operations for the passengers. The terminal branches out into five distinct concourses. You can check out the layout of DOH Airport below.
- Terminal 1: The main terminal is a single facility spanning over 845,000 m² with 2 runways, 62 contact gates, 128 remote stands, and 5 concourses (A–E).
- Concourses A & B: Located to the left and right of the main check-in hall. These are the primary gates for Qatar Airways’ wide-body fleet.
- Concourse C: The backbone of the Hamad International Airport. It handles a number of aviation (International and Domestic) for many major airlines, including Qatar Airways, and connects the central hub to the new North Node.
- Concourses D & E: These are the newest additions. These concourses house all the latest smart-boarding technology and high-capacity gates for international partners and the ever-growing Qatar Airways network.
However, it is a huge advantage for travelers because they don’t have to clear customs or take a shuttle bus to the terminal just to catch a connection. Everything is under one roof.
These terminals and concourses feature a number of amenities and passenger services helping them with boarding and making their air travel simpler, more comfortable, and enjoyable for the passengers. Apart from this, you will also find:-
- Dedicated check-in rows for Qatar Airways passengers.
- Premium check-in facilities for First and Business Class passengers.
- 200+ food & retail shops.
- Organized airline operations to reduce the TSA security waiting times at DOH.
Airline Flying Out Of Hamad International Airport Terminal (DOH)
At the DOH airport, the terminal handles aviation for about 84 passenger airlines, which fly non-stop to over 197 destinations. These airlines include many renown carriers, including Qatar Airways, FlyDubai, one-world alliance airlines, and so on. You can check out the table below and learn about the airlines flying from Doha’s Hamad International Airport.
| Airline Name | Official Website | Contact Number |
| Aeroflot | aeroflot.ru | +7 (495) 5789024 |
| Aerolineas Argentinas | aerolineas.com.ar | +54 9 11 3723 8950 |
| Air Algerie | airalgerie.dz | +974 6650 3600 |
| Air Arabia | airarabia.com | +974 44073434 |
| Air Arabia Egypt | airarabia.com | +974 44073434 |
| Air Astana | airastana.com | +77272444477 |
| Air Cairo | flyaircairo.com | +002-0222687681 |
| Air Canada | aircanada.com | +1 514 393 3333 |
| Air Europa | aireuropa.com | (+34) 911 360 080 |
| Air India | airindia.com | +974 4442 7747 |
| Air India Express | airindiaexpress.com | +974 4462 2544 |
| Air Malta | kmmaltairlines.com | – |
| Akasa Air | akasaair.com | +91 9606 11 21 31 |
| Alitalia | ita-airways.com | 800.65.00.55 |
| All Nippon Airways | ana.co.jp | 310-782-3011 |
| American Airlines | aa.com | +974 4499 5736 |
| Asiana Airlines | flyasiana.com | +44 845602 9900 |
| Azerbaijan Airlines | azal.az | +971 4295 7114 |
| Azores Airlines | azoresairlines.pt | 00 351 296 209 720 |
| Badr Airlines | badr-airlines.com | +249155144662 |
| Belavia Airlines | belavia.by | +375-17-229-20-34 |
| Biman Bangladesh Airlines | biman-airlines.com | +974 4444 3054 |
| British Airways | britishairways.com | +974 4462 2668 |
| CargoLux | cargolux.com | +974 4010 8567 |
| Cathay Pacific | cathaypacific.com | +974 4449 6688 |
| Centrum Air | centrum-air.com | +998 97 434 3366 |
| China Southern | csair.com | +86 4008695539 |
| DHL | dhl.com | +973 17 328274 |
| Egypt Air | egyptair.com | +974 4441 4407 |
| Ethiopian Airlines | ethiopianairlines.com | +974 4416 1010 |
| Etihad Airlines | etihad.com | +974 4462 2257 |
| Finnair | finnair.com | +358 9 818 0800 |
| FlyArystan | – | – |
| FlyBosnia | flybosnia.ba | +387 33 407 736 |
| FlyDubai | flydubai.com | +974 2030 4462 |
| Flynas | flynas.com | +966 1143 49000 |
| Garuda Indonesia | garuda-indonesia.com | +62-21-25601131 |
| Georgian Airways | georgian-airways.com | 4002 0020 |
| GoAir | goair.in | +91 226 273 2111 |
| Gulf Air | gulfair.com | – |
| Himalaya Airlines | himalaya-airlines.com | +977-1-4004109 |
| HiSky Europe | hisky.aero | +40 374 955 955 |
| Iberia | iberia.com | 902 400 500 |
| IndiGo Airlines | goindigo.in | +91 9212783838 |
| Iran Air | iranair.com | +974 4462 2000 |
| Japan Airlines | jal.com | 7195 3419 |
| Jazeera Airways | jazeeraairways.com | 3103 0579 |
| JetBlue | jetblue.com | 25254498011 |
| Kam Air | kamair.com | +971 52 639 6392 |
| KLM | klm.com | +974 4432 1208 |
| Kuwait Airlines | kuwaitairways.com | 5511 2714 |
| Latam Airlines | latam.com | +56226872400 |
| Lufthansa | lufthansa.com | +974 4431 0212 |
| Malaysia Airlines | malaysiaairlines.com | 5116 7727 |
| MEA Middle East Airlines | mea.com.lb | 6600 3192 |
| Nepal Airlines | nepalairlines.com.np | 665 60833 |
| Oman Air | omanair.com | – |
| Pakistan International Airlines | piac.com.pk | 3305 9913 |
| Pegasus Airlines | flypgs.com | 3372 8743 |
| Philippine Airlines | philippineairlines.com | 5572 2431 |
| Qatar Airways | qatarairways.com | +974 4449 6666 |
| Regent Airways | flyregent.com | +974 4444 1848 |
| Royal Air Maroc | royalairmaroc.com | 7100 0937 |
| Royal Jordanian | rj.com | 5581 9468 |
| RwandAir | rwandair.com | 7204 7971 |
| S7 Airlines | s7.ru | +7 495783 0707 |
| Salam Air | salamair.com | 7013 8209 |
| Saudi Airlines | saudia.com | +971 547929799 |
| SCAT Airlines | – | +971 50 556 1839 |
| Shenzhen Airlines | shenzhenair.com | +86 13823392446 |
| Smartwings | smartwings.com | 420 725 422 628 |
| Srilankan Airlines | srilankan.com | 5555 7530 |
| Sudan Airways | sudanair.com | 0187011000 |
| Syrian Airlines | syriaair.com | 6614 4168 |
| Tarco Aviation | tarcoaviation.com | 6693 9509 |
| Turkish Airlines | turkishairlines.com | 5589 9750 |
| US Airways | tusairways.com | +357 24 200400 |
| United Airlines | united.com | +800 100021 |
| US-Bangla Airlines | us-banglaairlines.com | 5008 4446 |
| Uzbekistan Airways | uzairways.com | 99890 955 0091 |
| Virgin Australia | virginaustralia.com | 61 423 450 322 |
| Vistara | airvistara.com | +91 9289228888 |
| Wataniya Airways | wataniyaairways.com | +974 4444 4400 |
| Xiamen Airlines | www.xiamenair.com/ | 3362 1503 |
Passenger Services Available at DOH Terminal 1 & Its Concourses
The DOH terminal offers a wide range of services to enhance the travel experience for the passengers. It includes a seamless DOH check-in kiosk, baggage claim counters, food courts, retail shops, pet travel areas, airport hotels, and other relaxation places.
| Free Wi-Fi | Information Desks | Prayer Rooms |
| Family Rooms | Baby Changing Rooms | Kids Play Areas |
| Quiet Rooms | Medical Services | Pharmacy |
| Special Assistance | Wheelchair Services | Unaccompanied Minor Service |
| Baggage Services | Lost & Found | Baggage Trolleys |
| Self Check-In Kiosks | Bag Drop Counters | Check-In Counters |
| Airport Hotels | Sleeping Pods | Lounges |
| Shower Facilities | Spa Services | Fitness Center |
| Retail Shops | Duty Free | Restaurants & Cafes |
| SIM Card Services | Currency Exchange | ATMs |
| Meet & Assist Services | Airport Planner Tool | Flight Information Displays |
- The Orchard: A Unique Indoor Garden Experience
At the heart of the DOH terminal, you will find The Orchard, a stunning 6,000 m² indoor tropical garden that transforms the airport atmosphere, making it more lively. It features a 575 m² water installation, along with over 300 trees and 25,000 plants, creating a calm and refreshing space. As you pass through, this lush environment offers a relaxing break from the usual airport rush.
- Easy Access To DOH Airport Hotels
For travelers who need rest during transit or before departure, the terminal offers two on-site DOH hotel options:
- The Oryx Airport Hotel, and
- The Oryx Garden Hotel
Each hotel provides around 100 rooms, allowing passengers to relax, recharge, and continue their journey comfortably, all without leaving the airport.
- Spa & Wellness Facilities
If you’re looking to rest, the airport makes it easy for you. You can step into the Vitality Wellbeing & Fitness Center, Be Relax Spa, or even the luxurious lounges to rest for a while. These facilities offer a range of wellness services to help you relax, refresh, and stay energized during your journey.
- Global Connectivity Hub
The Hamad International Airport Terminal serves as a major global hub, connecting millions of travelers every year. Currently, it handles 65+ million passengers annually, traveling to 197+ destinations worldwide. Apart from this, the airport handles an extensive network of 84 airlines, ensuring smooth global connections through a single, well-organized terminal.
- Seamless Check-In Experience
To keep passenger flow efficient, the terminal provides a wide range of check-in options:
- 138 check-in counters
- 62 self-check-in kiosks
- 14 self-service bag-drop kiosks
Together, these facilities reduce waiting times and make the departure process faster and more convenient.
- Art & Cultural Displays
As you explore the terminal, you’ll find over 40 art installations made by both Qatari and international artists. These displays add cultural depth and transform the airport into more than just a transit space—they make it a place to experience art and creativity.
- Retail & Dining Options
The terminal offers over 200 retail and dining outlets, catering to every preference. Whether you want to shop, grab a quick bite, or enjoy a full meal, you’ll find a wide variety of global brands and cuisines throughout the airport.
- Family-Friendly Amenities
Traveling with family becomes much easier with the Hamad International Airport Terminal’s world-class amenities. The team available at the airport will help families traveling with babies, infants, or passengers needing special assistance during their travel. The DOH Terminal facilities include:-
- Parent’s rooms
- Baby changing areas
- Play zones for children
- Accessible restrooms
- Accessible parkings
- Quiet rooms for relaxation
- Family-friendly lanes
Additionally, services for unaccompanied minors ensure safe and smooth travel for younger passengers.
Note: For more information about the airport, you can check our Hamad International Airport (DOH) guide to get details on passenger services, check-in, baggage, lost & found service, and more.
Contact Details & Assistance
For more inquiries about the support, DOH Terminals, passenger services, and airlines’ operations, you can contact the customer support service of the airport and access help through multiple channels within the DOH terminal itself. Below is the table containing all the essential contact information of the airport.
| Service / Department | Contact Information | Email / Address |
| HIA Call Center & Lost Property | (+974) 4010 6666 | P.O Box 24659, Doha, Qatar / contact-us@hamadairport.com.qa |
| Airport Police | (+974) 4010 9666 | — |
| Airport Fire & Medical Emergency | (+974) 4010 9222 | — |
| Qatar Duty Free | (+974) 4010 1469 | P.O Box 22553, Doha, Qatar / tellus@qatardutyfree.com.qa |
| Qatar Aviation Services (Lost Luggage) | (+974) 3307 2482 | P.O Box 383, Doha, Qatar / llqas@qataraviation.com |
| Qatar Airways Airport Sales | (+974) 4023 0000 | P.O Box 22550, Doha, Qatar / qraptsales@qatarairways.com.qa |
| Qatar Airways Cargo | (+974) 4423 5077 | P.O Box 22550, Doha, Qatar / qrcargoenquiries@qatarairways.com |
| Qatar Airways Contact Center | (+974) 4144 5555 | P.O Box 22550, Doha, Qatar / tell-us@qatarairways.com.qa |
| Qatar Aircraft Catering Company | (+974) 4010 5106 | P.O Box 22383, Doha, Qatar / doffcatering@qatarairways.com.qa |
| Customs | — | P.O Box 81, Doha, Qatar / Fax: (+974) 4445 7015 / info.pr@customs.gov.qa |
| Passport & Immigration Department | (+974) 4462 1386 | P.O Box 24844, Doha, Qatar |
| Media Contact | — | hiamedia@hamadairport.com.qa |
| Airline Development | — | matarairlinedev@hamadairport.com.qa |
| Civil Aviation Authority | (+974) 4455 7333 | P.O Box 3000, Doha, Qatar / info@caa.gov.qa |
| Al Maha Services | (+974) 4010 1515 | P.O Box 22550, Doha, Qatar / almahaservice@qatarairways.com.qa |
| Security | (+974) 40109 555 | P.O Box 24844, Doha, Qatar / psa@moi.gov.qa |
Conclusion
Now that you know how to navigate the DOH Terminal, completing the pre-departure procedures and boarding the flight must now be easier for you, isn’t it? So, what are you waiting for? The aforementioned airport terminal directory will help you navigate the airport terminal and prepare for your aviation ahead from the Hamad International Airport. At the DOH Terminal, you will find various counters, check-in lanes, baggage claim belts, restaurants, and shops, which make aviation simpler and easier for you. Wishing you a seamless travel ahead.
FAQs!
DOH Airport has a single terminal with 5 massive concourses, including concourses A, B, C, D, and E.
The Hamad International Airport (DOH), commonly known as the Doha Airport, is in Doha, Qatar.
DOH is the IATA code for Hamad International Airport, which is the busiest and the home base of the national flag carrier airline, Qatar Airways.
Indeed! Hamad International Airport has 1 passenger terminal spanning over 845,000 m² with 2 runways and 5 concourses.
A total of 84 airlines fly out of DOH Terminal, including Qatar Airways, Cathay Pacific, FlyDubai, Gulf Air, KLM, Lufthansa, Philippine Airlines, Saudi Airlines, United Airlines, and other oneworld alliance airlines.