Chicago O’Hare International Airport (ORD)

Gathering information about the Chicago O’Hare International Airport (ORD)? In this post, you will find all the information about the airport, including its terminals, services, preboarding kiosks, check-in counters & methods, ground transportation, and more, in detail. 

Chicago O’Hare International Airport features multiple terminals that handle both domestic and international flights. Every terminal features modern amenities, including lounges, restaurants, stores, baggage services, currency exchange, ATMs, charging stations, and more. Apart from this, you will also get accessible facilities, family services, pet relief areas, & convenient transportation options and parking facilities to help you have a comfortable travel experience for every passenger. 

Chicago O’Hare International Airport: Basic Overview

Before moving ahead, you should check all the related information about the location, terminal layout, contact info, and social media of the Chicago O’Hare International Airport. You can check out the table below to learn all about the ORD airport. 

Social media handles of Chicago O’Hare International Airport (ORD).

Terminal Layout Of Chicago O’Hare International Airport

The Chicago O’Hare International Airport (ORD) has 4 main terminals, which are responsible for managing aviation to over 240 international and domestic destinations. Passengers will find a number of services and amenities at these terminals, along with airline counters, shops, restaurants, and lounges at these ORD terminals.

The Chicago O’Hare International Airport (ORD) terminals are:-

• Terminal 1
• Terminal 2
• Terminal 3
• Terminal 5

Apart from them, the airport also has a separate building called the Multi-Modal Facility (MMF), which houses all the ground transportation services of the airport.

Airlines at ORD International Airport

There are a number of airlines that operate daily flights to and from the O’Hare International Airport (ORD). These airlines maintain a fleet of several aircraft, provide seamless ticketing & check-in services to passengers, and help them travel comfortably to their destination. Passengers can book flights to over 240 destinations (internationally and domestically) and reach their dream destination without any inconvenience.

You can check out the table below to access the list of airlines flying out of ORD airport.

Check-in Process & Security Screening of ORD Airport: At A Glance

Understanding the pre-boarding procedures before stepping inside the airport is a must-have for flyers, especially those who are flying for the first time, to avoid confusion. You will find detailed information about ORD check-in and security screening kiosks. 

Security Wait Times At Chicago O’Hare International Airport (ORD)

Knowing how long the security wait times at ORD airport will help passengers plan their arrival at the airport seamlessly. The normal security wait times at Chicago O’Hare International Airport range from:-

• Standard Lanes: The average wait times at ORD range between 10 and 20 minutes. However, it may rise to 30 to 45 minutes during peak morning rushes or holiday travel seasons.
• TSA PreCheck: Usually moves fast, averaging under 5 to 10 minutes even when standard lines are heavy.

Chicago O’Hare International Airport Check-in

Check-in at ORD airport is a smooth and seamless process. Passengers will find a number of ways to process it before or on their travel date. Whether you prefer an online kiosk or the traditional offline method, you can check in at Chicago O’Hare International Airport without any hassle. However, the airport recommends you reach the airport at least 3-4 hours ahead for an international flight and 2-3 hours ahead of a domestic flight.

Chicago O’Hare International Airport Services & Facilities

The Chicago O’Hare International Airport features a number of services for the convenience of the passengers. Whether you want to inquire about your flight, explore the airport, shop for your loved ones, complete your pre-boarding procedures, or just relax before starting your trip, the ORD airport features services to make your trip easy.

• Information Counters: ORD airport features information counters at every corner of the airport to help passengers who are struggling to navigate the airport and complete their pre-boarding procedures. 

• WIFI: Complimentary Wi-Fi, charging stations, and other technology services are available throughout the terminals to help passengers stay connected during their journey. 
• Airport Transit System (ATS): A free automated train that connects all airport terminals with the Multi Modal Facility (MMF), rental car center, parking lots, and public transit connections is available at the Chicago O’Hare International Airport. 

• Transportation Between Terminals: ORD Airport facilitates free transportation options which make it easier for the passengers to travel between terminals using the Airport Transit System (ATS) or the pedestrian walkways where available. 
• Family Lounge: A family-friendly lounge is also available in the Chicago O’Hare International Airport Terminal 2, featuring a children’s play area, comfortable seating, stroller parking, charging stations, and seasonal live entertainment to make traveling with kids more enjoyable. 
• Airport Art: O’Hare showcases a variety of permanent and rotating public art exhibits throughout the terminals, allowing travelers to enjoy cultural displays while waiting for their flights. 
• Mother’s Rooms / Lactation Pods: Private nursing rooms are available in every Chicago O’Hare International Airport terminal, offering comfortable seating, sinks, and changing areas for breastfeeding parents who need a quiet and private space. 
• On-Site Hotel: The Hilton Chicago O’Hare Airport provides convenient accommodations directly connected to the airport, making it ideal for overnight stays, long layovers, or early morning departures. 
• Yoga Room: On the Mezzanine Level of the Terminal 3 Rotunda, passengers will also find a Yoga Room which offers a peaceful environment with exercise mats, bamboo flooring, mirrors, calming music, and instructional videos for relaxation, stretching, meditation, or yoga practice. It is open daily from 6:00 AM to 10:00 PM. 
• Interfaith Room: A quiet, non-denominational space where travelers of all faiths can pray, meditate, or reflect before or after their journey. 
• Airline Lounges: Multiple airline-operated lounges provide eligible passengers with comfortable seating, refreshments, business facilities, and a quiet place to relax before departure. 
• Lost and Found: Lost and found services help travelers recover misplaced belongings. Contact information is available for the appropriate airport department or airline depending on where the item was lost. 
• Banking: ATMs, currency exchange services, and banking facilities are conveniently located throughout the airport terminals for travelers needing cash or financial services. 
• Travelers Aid: Travelers Aid provides assistance with travel information, directions, emergency support, and other services to help passengers navigate the airport and continue their journey. 
• Traveling with Children: Family-friendly services include information and facilities designed to make airport travel easier for parents and children, including play areas and family amenities. 
• United Service Organizations (USO): USO centers offer complimentary programs, rest areas, refreshments, and support services for active-duty military personnel and their families. 
• Business Centers: Business centers provide workspaces and business-related amenities, allowing travelers to stay productive while waiting for their flights
• Passenger Paging: Passenger paging services are available to help locate travelers or relay important announcements within the airport terminals. 
• Chapel: The airport chapel offers a peaceful, non-denominational space for prayer, meditation, and quiet reflection for passengers and visitors. 

Ground Transportation Availability At Chicago O’Hare International Airport (ORD)

Traveling from ORD airport is easy. You will find a range of ground transportation options available at the airport that will help you move to and from the airport with ease. 

Apart from this, it is worth noting that all the ground transportation facilities are connected to the MMF, a multi-modal facility of 2.5 million square feet. It houses all airport rental car operations and connects other transportation at one centralized area and includes a public economy parking lot (Lot F) too. 

• Public Transit at ORD Airport

Chicago O’Hare International Airport (ORD) is well connected to the Chicago metropolitan area through affordable and reliable public transportation. Travelers can choose from the Chicago Transit Authority (CTA) Blue Line, Metra commuter rail, and Pace suburban bus services, making it easy to reach downtown Chicago, nearby suburbs, and other regional destinations.

1. CTA Blue Line

The CTA Blue Line is the most economical and convenient public transportation option for traveling between O’Hare Airport and downtown Chicago. The Blue Line operates 24 hours a day, with more frequent service during weekday rush hours, and provides connections to most other CTA train lines.

Station Location

• Located on the lower level of the parking garage.

Directions

• Terminals 1, 2, and 3: Follow the “Trains to City” signs through the pedestrian tunnels on the Basement Level to reach the CTA station.
• Terminal 5: Take the Airport Transit System (ATS) to Terminal 2 or Terminal 3, then follow the “Trains to City” signs to the station.

Payment

• Tickets can be purchased using cash or credit card at vending machines located outside the station.

2. Metra Commuter Rail

Metra provides commuter rail service throughout the Chicagoland area. Travelers can access the North Central Service Line, which connects Union Station in downtown Chicago with the northern suburbs and terminates in Antioch. Service operates on weekdays.

Station Location

• O’Hare Transfer Station
• Northeast side of the airport at Zemke Road and Mannheim Road

Directions

• Ride the Airport Transit System (ATS) from any terminal to the Multi Modal Facility (MMF) at 10255 W. Zemke Blvd.
• The O’Hare Transfer Station is located behind the MMF on the northeast corner of the building.

Payment

• Tickets are purchased directly from the conductor onboard the train.
• Fares vary depending on the travel zones.

North Central Service Line Stations

3. Pace Bus

Pace suburban buses serve O’Hare Airport from the Multi Modal Facility (MMF). Passengers traveling between the airport terminals and the MMF can use the Airport Transit System (ATS).

Pickup and Drop-off Location

• Multi Modal Facility (MMF)
• Bus Bays #8 and #9

• Shuttles and Buses at ORD Airport

Chicago O’Hare International Airport (ORD) offers a variety of shuttle and bus services that connect travelers with hotels, parking facilities, nearby cities, universities, and destinations across Illinois, Indiana, and Wisconsin. Whether you’re heading to a local hotel, an off-site parking lot, or another city in the Midwest, these transportation options provide convenient access to and from the airport.

1. Regional Bus Services

Buses are a convenient and affordable option for travelers traveling to and from the ORD airport. There, you will find regional buses departing from the Multi Modal Facility (MMF), located at 10255 W. Zemke Blvd. Passengers can reach the MMF from any terminal using the Airport Transit System (ATS).

Non-scheduled charter buses operate from the following locations:

• Terminals 1, 2, and 3: Lower-level commercial lanes
• Terminal 5: Outer commercial lane at Door 5D

Note: Charter buses are not permitted to use the Multi Modal Facility (MMF).

Regional Bus Operators

2. Hotel and Parking Shuttles

Hotel and off-airport parking shuttles now pick up passengers from the Terminal 2 Arrivals curbside. The former Bus Shuttle Center is no longer used for these services. Some shuttle providers continue to operate pick-ups at Terminal 5, so travelers should confirm the pickup location directly with their shuttle provider before arrival.

• Taxi Services

Licensed taxis are available outside the Baggage Claim area at the lower-level curb of every terminal. Passengers should always use the official taxi stands and avoid accepting rides from drivers outside the designated pickup areas.

Key information:

• Taxi stands are located outside the lower-level baggage claim at all terminals.
• An average taxi fare from ORD to downtown Chicago is approximately $50 (actual fare depends on traffic and distance).
• All licensed taxis use a working meter to calculate fares.
• Wheelchair-accessible taxis are available by calling 1-888-928-2227.
• Suburban taxi service must be pre-arranged with a suburban taxi company before arrival.
• Designated suburban taxi pickup locations are:
  • Terminals 1, 2, and 3: Lower-level middle commercial lane
  • Terminal 5: Inner commercial lane

• Limousine Services

Pre-arranged limousine services are available for both Chicago and suburban destinations. Travelers should contact their preferred limousine company after collecting their luggage to receive pickup instructions, including the vehicle description, license plate number, and meeting location.

Additional information:

• Pickup occurs in the lower-level center lane (Lane 2).
• Vehicle arrival typically takes 5–20 minutes, depending on airport traffic.
• Some limousine companies offer meet-and-greet service inside the baggage claim area.
• Designated livery parking is located across from each terminal and is typically a 5–7 minute walk from baggage claim.

• Rideshare Services

Rideshare services offer convenient airport transportation through mobile apps. Passengers should request their ride after collecting their luggage and proceed to the designated pickup zone shown in the app.

Rideshare Pickup Locations

• Terminal 2: Upper Level at pickup zones 2A–2G (orange signs). An indoor waiting area is available between vestibules 2A and 2D.
• Terminal 3: Upper Level at pickup zones 3G, 3H, 3J, and 3K (green signs).
• Black Car pickups continue to operate on the lower level of all terminals.

• ORD Airport Car Rentals

Rental car companies​ are located in the Multi-Modal Facility (MMF). You can choose from a range of companies and pick one according to your needs and wants easily. Check the table below for information.

Lounges At Chicago O’Hare International Airport

There are many lounges at the ORD airport that offer a calm, relaxing, and peaceful environment to the passengers. You can check out the list of lounges at Chicago O’Hare International Airport below.

Chicago O’Hare International Airport Parking Details

The Chicago O’Hare International Airport has a number of parking facilities for both short-term and long-term passenger needs. You can park your vehicle after reaching the airport or can also reserve a spot beforehand by visiting the airport’s official website. 

1. Economy Parking

Economy Parking is the most affordable parking option at ORD airport and is ideal for both travelers who are taking longer and shorter trips. These lots offer secure parking with convenient access to the terminals via the free Airport Transit System (ATS) or shuttle services, depending on the lot.

2. Main garage

The Main Garage is the closest parking facility to Terminals 1, 2, and 3, making it the best choice for short-term stays, business travelers, and those seeking quick terminal access. Covered parking and pedestrian walkways provide a convenient parking experience. 

3. Terminal 5 Parking

Terminal 5 Parking is located adjacent to the airport’s international terminal, offering convenient parking for passengers traveling on international flights. It provides easy walking access to Terminal 5 and is suitable for both short- and long-term parking. 

4. Other Parking Options

In addition to the main airport parking facilities, ORD offers several other parking choices, including Premium Parking and Reserve Parking areas. These parking facilities with shuttle service are also available for travelers looking for additional convenience or lower parking rates. 

Hungry? Explore Restaurants at ORD Airport

Whether you are looking for a quick snack, a fresh coffee, or a full sit-down meal, Chicago O’Hare International Airport offers a wide variety of dining options across its terminals. From local Chicago favorites to popular national brands and international cuisine, travelers can enjoy meals and refreshments before or after their flight.

Shops at ORD Airport

From travel essentials and souvenirs to luxury brands, electronics, books, and duty-free shopping, ORD features an extensive selection of retail stores throughout its terminals. Whether you need a last-minute travel item or want to browse for gifts and local Chicago products, you’ll find plenty of shopping options to enhance your airport experience.

Wrap Up!

Now that you have all the information about the Chicago O’Hare International Airport (ORD), what are you waiting for? Pack your bags, plan your journey, and start your travel on the right note. Check the facilities, services, lounges, transportation, and check-in options available at ORD airport and make your travel seamless from the moment you step into the airport. 

Essential Questions Before You Fly!